Challenge
Develop a new retail facilities with customer focus
Widely supported by dealers:
Implementable/affordable
Flexible/dealer expression
Framework for organizational transformation
Brand experience @ retail
Results
Over 2,300 Dealerships in 16 Countries
Average Construction Investment of $2.8M
A $6.4B investment in the Ford brand by the dealer body
A significant increase in customer satisfaction
A substantial increase in dealer profitability
Services
Strategy – Concept Design – Design Development – Engineering – Manufacturing – Installation
